SHIPPING POLICY

Australia-Wide Delivery

  • Flat rate shipping: $29.00 AUD anywhere in Australia
  • Free shipping on orders over $250 AUD

Dispatch Times

  • Orders are typically dispatched within 1–3 business days
  • Once your order is shipped, you’ll receive tracking details to follow your delivery

Delivery

We primarily ship with Australia Post (AusPost) to ensure reliable delivery across the country.

  • Metro areas: generally faster delivery
  • Regional & remote areas: may take longer

Shipping Delays

We do everything we can to dispatch your order quickly. Once shipped, delivery is handled by the carrier.

Delays may occur due to:

  • Weather conditions
  • Peak shipping periods
  • Courier network delays

Shipping Details

Please ensure your delivery details are correct at checkout. Incorrect or incomplete addresses may result in delays or additional charges.

If Something Goes Wrong

If your order arrives damaged or appears lost in transit, please contact us and we’ll resolve it as quickly as possible.

Contact

sales@birdboss.com